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Training Needs Analysis

30 January 2018

Training Needs Analysis

30/01/2018 by James Moohan - South Island Training Manager

Training Needs Analysis (TNA) is the process of reviewing the trained state of your business. Do my staff have the right skills to produce the business outputs? Where many businesses invest in business strategy they sometimes neglect to invest in skills strategy. Both are integral to the success of the business.

In the story Alice in Wonderland, the Cheshire cat tells Alice: "If you don't know where you are going… any road will take you there."

Not knowing what road to follow could have significant costs on the business. Over training, under training, wrong training, no training, all have a direct effect on employees, the business outputs and P&L.

Conducting a TNA helps you on the journey, but it can only help if you understand the destination required. A TNA needs to be developed to suit the situation. At a basic level, a TNA is easy:

Define the current situation

  • Where are we now?
  • What is our current trained state?

Analyse the Situation

  • Where do we want to be?
  • What skills do we need?

Design the solution

  • Who needs the skills?
  • When can this happen?

Enact the solution

  • Who can enact the solution?

Evaluate the output 

  • Did it work, what were the outcomes?

A basic plan is better than no plan. At Vertical Horizonz we understand the importance of getting it right to provide your business Safety with Certainty. Our highly experienced staff can help you through the TNA process. By understanding your destination VHNZ can assist in the development and implementation of a tailor-made solution for your business. Knowing what is required and when it can be achieved will ensure business outputs are maintained and in many cases increased.

The cost of training can be hard to define. However, the tangible benefits can lead to a better engaged work force, increased employee motivation and contribution to the business, increased capacity to adopt new technologies, and reduced employee turnover, to name a few.

Of course, a TNA may reveal other solutions. Training may not always be the output, job or work redesign, work aids, improved control measures could all be outputs of the TNA.