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VHNZ COVID-19 Response

13 May 2020

VHNZ COVID-19 Response







Reducing the risk of community transmission. 
The disease is contained, but the risk of community transmission remains.

Covid-19 Alert Level 2
How Vertical Horizonz New Zealand (VHNZ) will operate.

Risk Assessment

  • Transmission could be occurring.
  • There may still be single or isolated cluster outbreaks.

Range of measures VHNZ will apply nationally
COVID-19 Alert Level 2 control measures shall include:

  • Strict adherence to Government guidelines issued by the Ministry of Health, the Ministry of Education and WorkSafe New Zealand.
  • Physical distancing of two metres from people when out in public is recommended.
  • Physical distancing of one metre in controlled environments like offices or classrooms, with control measures, such as contact tracing, personal hygiene, surface cleaning in place.
  • Close contact courses like First Aid, confined space entry, are allowed, subject to conditions on gatherings, contact tracing, and – where practical – physical distancing.
  • Group sizes will be reduced, and our classroom and work area layouts reconfigured to allow for physical distancing protocols.
  • As we are working within an educational environment, we are not constrained by the maximum group size of 10 people.
  • COVID-19 signage, information and contact tracing procedures are in place at all of our offices and centres, along with facilities for personal hygiene, including hand washing, hand sanitisers and surface cleaning.
  • All touch-points and common surfaces are to be cleaned at two-hourly intervals during the working day, with additional contract cleaning taking place during out of work hours.
  • We are supporting our ‘at risk people’ by managing their return to work to minimise the risk of infection from COVID-19.

COVID-19 Operational Procedures, including plans for managing people with suspected COVID-19 symptoms, have been prepared and communicated to all employees. Copies are available for those who may be affected by our work activities, including our clients, contractors and suppliers.

VHNZ Site Operating Instructions
COVID-19 Alert Level 2


If you are unwell or believe you may have been in contact with any person having COVID-19 stay at home - Do not enter the site.

Wash your hands before entering this site.

Sign IN – Comply with our contact tracing requirements.

Toolbox talk – Acknowledge hazards/ risks, and maintain physical distancing – keep 1 metre apart.

Site hygiene – wash hands & wipe clean surfaces regularly.

Sign OUT – Comply with contact tracing requirements

If you are unwell or believe you may have been in contact wit6h any person having COVID-19 report this to the Site Supervisor - go home and do not return to site.

Working together

VHNZ recognises that we must work together to ensure the health, safety and well-being of everyone in our community. We are committed to working alongside the Government to prevent the spread of COVID-19.
To find out more about our training options during this time, please contact us on 0800 72 33 848 or visit:

For information on what COVID-19 is, what the symptoms are, and how it spreads, visit




Following yesterday’s announcement, as of the 29th April 2020 New Zealand will be at Alert Level 3.
As a tertiary education provider, VHNZ will be open for limited activities involving small stable groups (up to 10 people, who do not change). VHNZ can provide practical, face to face learning in small groups with appropriate physical distancing.
To protect our clients, trainees, staff and the wider community, VHNZ will have strict health and safety controls. All face to face training will be delivered in compliance with our Health and Safety management plans, COVID-19 Standard Operating Procedures (SOP) and client specified safety measures. Groups will be considered a ‘bubble’ and will not interact with any other student/staff bubbles. VHNZ will also ensure we are able to track and trace all contacts in the event of a confirmed COVID-19 case.
Face to Face training:
A workplace bubble who work together, can train together. VHNZ will offer face to face training to:

  • Clients with stable groups (either on-site or at a VHNZ training centre) for up to 10 people.
  • Noho based learning.

Public Face to Face training:
As our public courses have individuals from several different organisations, VHNZ has deemed these as unstable groups and will not be offering public courses during Alert Level 3.
VHNZ can offer one on one training to complement our blended learning. Click here to learn more
Digital Learning:
VHNZ will still provide our training through digital means including:

VHNZ recognises that we must work together to ensure the health, safety and well-being of everyone in our community. We are committed to working alongside the Government to prevent the spread of COVID-19.
To find out more about our training options during this time, please contact us on 0800 72 33 848 or visit:

For information on what COVID-19 is, what the symptoms are, and how it spreads, visit




We are sure by now you’ve heard PM Jacinda Ardern deliver the news of the raising of the Covid-19 Alert Level nationally from Level Two to Level Three effective immediately, followed by an increase to Level Four within the next 48 hours.

In line with these changes to alert levels, VHNZ has implemented the following:

  • All VHNZ offices will be closed from 5pm 24th March until further notice. Our staff will continue to work from home offices throughout New Zealand.
  • VHNZ face to face training will be postponed until the further notice. Some training may continue where it is required to support essential services.
  • We will continue to offer alternative delivery options including webinars, online and distance learning.  Details for these options can be discussed with a VHNZ team member.

We need to take a moment to acknowledge the importance of this change in status and also its impact on us individually and as an community.

It’s an unsettling development and it will effect each of us in different ways, personally and professionally. It’s critical that we understand the role we have in supporting each other.

Now is the time for kindness to ensure we are all safe and to prepare for the day when we can resume a level of normality.

We will keep you informed through our website, email notifications and online channels for further updates.

Again, via our Prime Minister: “be strong, be kind, and unite against COVID-19.”

Kia Kaha,

Ben Johnstone


Vertical Horizonz New Zealand Ltd




COVID-19 update.

In light of the recent events we want to reassure you that Vertical Horizonz is closely following the COVID-19 situation and the Alert Level 2 recommendations.

Training will be continuing this week and there will be increased safety measures implemented to ensure the safety of all trainees and trainers.

We will keep you updated as the situation changes. Keep an eye on this page for updates.

In the meantime, stay well, stay safe and follow the great guidance that is being provided by our Ministry of Health.



With the rapidly evolving global COVID-19 (Novel Coronavirus) situation, VHNZ wish to reassure our students and clients of the actions we are taking to ensure our training remains safe and accessible. 
We are currently implementing all measures instructed by the Ministry of Health to protect the health, safety and well-being of all students and staff.
It is to be noted that the majority of our courses have no more than 12 trainees in any one group and our training centre maximum capacity is 48 nationwide.
We are monitoring the situation closely and will update students, clients and staff regularly on the precautions we are taking.

Current measures include:

  • Increased sanitation practices in all training centres. Classroom and contact surfaces are disinfected at the end of each day and periodically throughout the day.
  • If a student presents any kind of illness in the classroom they will be asked to leave and reschedule their training for when they are feeling well.
  • Hand sanitisers, surface wipes and tissues are available and accessible to all students and staff while on VHNZ premises.
  • Social distancing is being undertaken by all staff, and students where possible will be spread out into the classroom.
  • Personal contact protocols to reduce unnecessary physical contact, such as not shaking hands etc, have been adopted.
  • As the virus can live on material items, issued PPE for training courses will not be shared for the duration of the training and will be sanitised after use.
  • A COVID-19 Toolbox discussion is conducted at the beginning of every course to ensure trainees are well informed and aware of necessary controls.

We understand that some learners and employers may be concerned about attending face-to-face training courses. In light of this, we are committed to looking at innovation and other flexible ways of working together with our clients to maintain staff compliance and health and safety requirements.
For these employers with a genuine concern about the spread of COVID-19, VHNZ will consider requests to use video conferencing, webinars, online training platforms and internal delivery options.
If you wish to run an alternative training session, please contact the VHNZ head office and these can be discussed. 
We thank you for your support and want to give confidence that VHNZ is doing the best we can to protect individuals, our families and our community.

General information about coronavirus (COVID-19)
If you have any questions about the novel coronavirus (COVID-19), and would like more information on preventative measures and self-isolation, please visit the Ministry of Health website. This website is updated regularly, and will provide you with the most up-to-date information.

Further information and resources